Error code 0-1012 is a Windows installation error that tells you the installation has been interrupted. Error Code 0-1012 (0)ofĀ Microsoft OfficeĀ commonly occurs because of an existing installation of MS Office pack in your computer system. Please note that this error is relevant to all the editions ofĀ Microsoft Office 2013, office 2016Ā andĀ Microsoft Office 365.
This can occur in the below enlisted versions of theĀ MSĀ Operating System
- Windows Server EditionĀ of the year 2012/2008
- Windows 7 /8 /8.1/10
You can also check the event log for more information about office installation errors by selecting the event source VSTO4.0 from windows applications logs. Here providing some example screenshots how to check log and office licencing event issues.
Name of the error code | Error code 0-1012 (0) |
Office version | Office 2010/2013/365 |
Difficulty | High |
Log name | Application |
Event source | VSTO 4.0 |
Event ID | 756 |
Computer | <computer name> |
user | N/A |
keywords | Classic |
Description | The description for Event 756 0 from source Office 2013 Licensing Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. |
Indications of the Error Code 0-1012 (0)
It is noteworthy that the detection of the Error Code 0-1012 (0)in the earlier stages of the installation process can help you save a lot of time and effort. And there is no requirement of being a techno savvy to detect the early warning signs of this kind of error. The following are certain critical signs ofĀ Error Code 0-1012 (0).
- TheĀ installation processĀ of Microsoft Office will stop in anĀ abrupt
- AnĀ error message will be displayed on your screen when you open office 365/2010/2013 program every time
- The performance of your computer becomesĀ slow and often hangs
How does this Office Error Code 0-1012 (0) appear?
When it comes to the technical failures, then there can be a multiple number of factors contributing to the occurrence of this kind of installation error code 0-1012 (0). They are given below
- Slow speed of the Internet while installing Office program that may pause the background installation process abruptly
- A previous Office installation that failed or corrupt
- Domain Name System conflict issue (DNS)
- The security settings of your computer, software or the firewall blocking the installation process
- Proxy Settings that are active on your computer
- The pre-existing versions of the Office Suite
- Failed Repair/Change/Partial/Removal/Incomplete/Installation of Office Suite
How to fix Error Code 0-1012 (0)?
- Turn-off the firewall settings and anti-virus
- Remove the temp files
- Perform the system file scanning
- Repair/remove the installed office software
- Update the pending software patches from Microsoft
- Re-install the office package from MS account
1.Turn-off Windows Firewall
Firstly, it is advisable toĀ TURN OFF all the security settings, including the windows Firewall and security software. Then, if you have an antivirus security software installed in your computer, then TURN OFFĀ the same on a temporary basis.
2.Remove the Temp Files
- Firstly, go to path C:\Windows\Temp
- After that, select all files and click on delete
- Then, type %temp% in start menu search bar
- Finally, delete all files , you can skip files that are running in the background
3.Perform the SFC Scan
- Firstly, click on theĀ Start button and typeĀ CMD
- Next, right click and run as an ADMINISTRATOR
- After that, type the command SFC /SCANNOW in the command window andĀ
- Press <ENTER>
It will take some time to finish the scanning process , if it shows any errors in the results you need to do proper action suitable to the error.
4.Repair/Remove Existing Office SoftwareĀ
If theĀ error code 0-1012 (0) still persists, please do Repair to the existing or half installed Office package on your computer. Then, proceed with the installation of Office 365 Suite or Office 2013.
In Windows 10 OS
- First type āPrograms and Featuresā in the search bar beside windows logo
- After that, Scroll down and click on the office package from the list, and right click on it to find repair option
- Then click on the āRepairā
- Finally, once the Repair process is being done, you can expect the Office Suite to work perfectly well
- In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen, and re-install it
Windows 8 / Windows 8.1
- Click on theĀ Windows Logo Key, then letterĀ RĀ in order to openĀ Run
- Insert the Command ā āControlāĀ then pressĀ Enter
- After that, choose āPrograms and Featuresā
- Then, scroll and click theĀ Office product, then hit the āChangeā button given on the top of Window
- Pick āQuick RepairāĀ option and then click on the āRepairā
- Once the Repair process is being done, you can expect the Office Suite to work perfectly well
- In case the issue remains unresolved, it is recommended to uninstall by following the directions on screen and re-install it
In Windows 7
- Please click on the button indicatingĀ StartĀ menu and subsequently choose theĀ Control Panel
- Initiate the Programs and choose for the button āPrograms and Featuresā
- Then, scroll and choose theĀ Office product, then click the button indicating āChangeā located above the Window
- After that, select the āQuick Repairā button and wait till the repairing process of the Office Program is executed
- In the case, the above mentioned steps unable to fix the error, then you will be requisite to uninstall all the office products and install them again
Steps to Follow Before Re-Installation of Office Software
Now remove office files from C:\Program Files (x86)\Common Files\Microsoft Shared (if you found any traces from older version) then re-install the office program from your Microsoft account. For additional support, chat with our online experts to take remote assistance. Still need help! Simultaneously, chat with our Technical Experts for further help and support

Tags: 0-1012, Error 0-1012, Error Code 0-1012, Office Error 0-1012